Service Cost Consideration: The pricing of our AI agent services is primarily based on the development and maintenance costs of the services. This includes investments in algorithm research and development, data processing, server resource occupation, and the labor costs of professional teams. For example, a highly complex and customized AI agent requires a significant amount of time and effort from senior algorithm engineers during development and consumes more data – processing resources. As a result, the corresponding cost increases, and the pricing will be higher.
Market Condition Reference: We closely monitor the market price levels of similar AI agent services in the industry. Through in – depth research and analysis of mainstream AI agent service products in the market, we ensure that our pricing is within a reasonable range. We neither blindly inflate prices nor engage in malicious low – price competition, providing customers with prices that are competitive in the market and commensurate with the value. In the North American market, we also adjust our pricing based on the price situation of similar basic services.
Differentiated Pricing Based on Function and Performance: Pricing is differentiated according to the functionality richness and performance of the AI agent.
Basic Function Version: It has simple task automation and basic data sorting functions, suitable for individual users or small businesses to handle daily simple tasks. The price range is approximately $50 – $200 per month.
Standard Function Version: In addition to basic functions, it adds preliminary applications of natural language processing and a certain degree of data analysis ability, suitable for medium – sized enterprises to automate some business processes. The price range is approximately $200 – $800 per month.
Advanced Function Version: It has advanced functions such as complex natural language understanding, in – depth data analysis, and multi – scenario adaptation, and performs excellently in terms of processing speed and accuracy. It is mainly targeted at large enterprises or professional fields with high requirements for AI agents. The price range is approximately $800 – $3000 per month.
II. Premises for Bargaining
Bulk Purchase Discount: For corporate customers or those with large – scale purchase needs, we offer room for bargaining on bulk purchases. When customers purchase multiple AI agent service licenses or subscribe to multiple sets of AI agent services with different functions for a long – term, they can bargain based on the quantity and duration of the purchase and enjoy corresponding discounts. For example, if you purchase 10 or more basic – function AI agent service licenses at one time, you can enjoy a 10% – 20% discount on the original price; if you purchase 20 or more, the discount can be increased to 20% – 30%.
Long – term Cooperation Commitment: For customers who are willing to establish a long – term partnership with us, such as those who promise to continuously use our AI agent services for 12 months or more in the future and reach a certain amount of consumption, they can negotiate the service price. Long – term cooperation not only helps us better provide continuous optimization services for customers but also enables customers to get more favorable prices. If a customer promises to consume $10,000 or more within 12 months, they can negotiate a 5% – 15% discount on the original price.
Function Customization Negotiation: If customers have specific functional customization requirements for the AI agent, after evaluating the difficulty and cost of customized development, we can negotiate the pricing with the customers. The functional customization requirements put forward by customers may affect the overall cost and delivery cycle of the service. We will discuss with the customers to determine a reasonable price adjustment plan while meeting the customers’ needs. The price for customized functions is estimated based on specific requirements and may increase by $500 – $5000 on the basis of the basic price.
III. Bargaining Process
Customer Application: Customers can submit a bargaining application to us through the online application form on our website, the customer service hotline, or a dedicated bargaining email channel. The application should clearly state the reason for bargaining, such as bulk purchase, long – term cooperation intention, or functional customization requirements, and provide relevant business information and the expected price range.
Evaluation and Review: Our professional team will comprehensively evaluate the application within [X] working days after receiving the customer’s bargaining application. The evaluation includes the rationality of the customer’s requirements, the impact on service costs and revenues, and a comparison with the market situation. For complex applications, we may communicate further with the customer to obtain more detailed information.
Negotiation Feedback: After completing the evaluation, we will provide negotiation feedback to the customer within [X] working days. We will explain to the customer the review results of the bargaining application, including the agreed – upon bargaining range and the reasons for non – approval. If the bargaining is approved, we will discuss the specific price plan with the customer until both parties reach an agreement.
Agreement Signing: Once both parties reach an agreement on the price, a formal service agreement will be signed, clearly stipulating key terms such as service content, price, delivery time, and after – sales guarantee to ensure the legal protection of the rights and interests of both parties.
IV. Price Adjustment Mechanism
Service Upgrade Adjustment: When we conduct significant functional upgrades or performance optimizations on the AI agent service, we may appropriately adjust the price based on the new service value. However, before the adjustment, we will notify existing customers who have purchased the service [X] months in advance. Customers can choose to continue using the original service version (if supported) or upgrade to the new service at the new price. The price increase after a new function upgrade is expected to be in the range of 10% – 30%, specifically evaluated according to the upgrade content.
Cost – related Adjustment: If objective factors such as a significant increase in server costs or labor costs lead to a substantial rise in service costs, we will adjust the price within a reasonable range. Similarly, we will issue a price adjustment notice to customers [X] months in advance and provide a detailed explanation of the cost – change reasons and price adjustment basis. The price adjustment range due to cost changes may be 5% – 20%, depending on the specific cost – change situation.
Customer – feedback – based Adjustment: We actively collect customers’ feedback on service prices. If a large number of customers report that the prices are too high, and after market research and cost accounting, we find that the prices are indeed unreasonable, we will initiate a price adjustment process. We will optimize service processes and reduce costs to reasonably lower prices and improve customer satisfaction and market competitiveness.
